Support Center

We're here to help you get the most out of Pregame

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Contact Us

Have a question, feedback, or need help? We'd love to hear from you.

support@pregameworldcup.com

Frequently Asked Questions

How do I create an account?

Download the app from the App Store or Google Play Store. You can sign up using your email address or sign in with your Google account for quick access.

What are AI Match Previews?

Pregame uses AI to write original editorial articles for every match — covering tactics, player stories, historical context, head-to-head records, and team form. They're journalism, not picks. Pregame does not provide predictions, odds, handicapping, or any wagering content.

How do I find watch parties near me?

Enable location services in the app to discover nearby venues and watch parties. You can filter by distance, atmosphere, and match schedule to find the perfect spot to watch the games.

Is the app free to use?

Yes — Pregame is fully free. There are no paid tiers, no subscriptions, and no in-app purchases.

How do I delete my account?

You can request account deletion by emailing us at support@pregameworldcup.com. We will process your request and delete all associated data within 30 days.

Which devices are supported?

Pregame is available for iOS devices running iOS 14.0 or later, and Android devices running Android 6.0 (API level 23) or later.

How do I report a bug or suggest a feature?

We love hearing from our users! Send us an email at support@pregameworldcup.com with details about the bug you encountered or the feature you'd like to see. Please include your device type and app version to help us investigate.

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Getting Started

Download the app and create your account to start tracking the 2026 tournament.

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Notifications

Enable push notifications to never miss a match or breaking team news.

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Account & Privacy

Manage your profile, privacy settings, and account preferences.

Response Time

We typically respond to support requests within 24-48 hours. During the tournament, response times may be longer due to high volume.